SM

Experience

  • Data Analyst @EvaluATE

    Dec 2024-Present | Kalamazoo, MI

    At EvaluATE, I focus on quantitative analysis using Excel, Python, and R to uncover insights that drive impactful decision-making. I enjoy transforming raw data into meaningful narratives through interactive dashboards built in Tableau and Flourish. My role allows me to blend technical expertise with storytelling, ensuring that complex data is accessible and actionable for stakeholders.

  • Evaluation Associate I @WMU Evaluation center

    Jan 2024-Present | Kalamazoo, MI

    At The Evaluation Center at Western Michigan University, I’ve had the opportunity to collaborate with city programs and nonprofits, contributing to initiatives like Imagine Kalamazoo 2035 and organizations such as Empowering Futures Gift, Can-Do Kalamazoo, and Kalamazoo Entrepreneurial Network. My work involves designing Logic Models to develop and refine programs, managing projects in Asana, and leading data collection efforts through Qualtrics surveys, focus groups, and interviews. I specialize in both quantitative analysis, leveraging tools like Excel, Python, R, and SPSS, and qualitative thematic analysis using MaxQDA and NVivo. A crucial part of my role is translating these insights into compelling reports and infographics, utilizing Canva, Tableau, Power BI, and Flourish to communicate findings effectively. I started as an Evaluation Assistant I and, through dedication and continuous learning, was promoted twice to Evaluation Associate I, reinforcing my commitment to growth and excellence in evaluation research.

  • Data Analyst Intern @Kalamazoo Psychiatric Hospital

    Sep 2023-Dec 2024 | Kalamazoo, MI

    As a Data Analyst Intern at Kalamazoo Psychiatric Hospital, I worked with confidential patient data, performing advanced quantitative analysis using EPIC, MySQL, RapidMiner, Excel, and SPSS. This role deepened my understanding of healthcare analytics and the importance of ethical data management. I developed interactive dashboards using Power BI, Excel, Flourish, and Canva, helping healthcare professionals visualize complex data trends to improve patient outcomes. The experience reinforced my ability to handle sensitive information with precision while leveraging data visualization to drive better decision-making.

  • Office of Information Technology Intern @Western Michigan University

    Apr 2023 - Dec 2023 | Kalamazoo, MI

    Achieved an exceptional satisfaction rating of 98% by providing top-notch tier-II support to over 10000 onsite and remote end-users, resolving their tickets promptly, and ensuring seamless operations by demonstrating a high level of technical expertise by performing basic system admin and networking tasks, such as verifying network ports, which helped prevent downtime and disruptions

  • Data Analyst @Partners in Health and development

    May 2022 - Sep 2022, March 2019 - Dec 2019 | Dhaka, BD

    Analyzed organizational data to identify trends and patterns, providing insights that informed decision-making and resource optimization using MS Excel, VBA, and Power BI. Collaborated with a team to optimize inventory management for expectant mothers in a Rohingya refugee camp, utilizing SQL mySQL to develop a medicine inventory database and custom VBA macros in MS Excel to optimize critical supplies. Implemented a color-coded system to track inventory efficiently, resulting in a 13.19% reduction in wasted inventory, and facilitated communication between foreign doctors, dignitaries, and local residents using my fluent English language skills

  • Virtual Tutor @Tutor Me Education

    May 2021 - Present | Virtual

    Assisted over 100 students with homework, classroom activities, and research, resulting in improved academic performance and expedited learning. Collaborated with other tutors and to develop innovative teaching strategies and study materials, which proved highly effective in helping students grasp complex concepts

  • Tutor @Sylvan Learning Center

    May 2021 - Apr 2022 | Portage, MI

    Assisted over 2000 students with homework, classroom activities, and research, resulting in improved academic performance and expedited learning. Collaborated with other tutors and to develop innovative teaching strategies and study materials, which proved highly effective in helping students grasp complex concepts.

  • Sales Intern @Southwestern Advantage

    May 2021 - Sep 2021 | Nashville, TN

    Sold educational books, online platforms, and apps to customers by developing strong work ethic through long hours and finished Top 3 among First Year Salesmen. Utilized CRM software, Sales Force, Sales rabbit, Excel spreadsheet filtering to manage customer data. Collaborated with IT team to ensure customer accounts were set up correctly, and conducted market research to develop targeted sales strategies. Utilized social media, tele and email marketing to engage customers and promote products.

  • Student Manager @Valley Dining Center

    Jan 2020 - Dec 2022 | Kalamazoo, MI

    Managed daily dining center operations and supervised a team of student employees. Utilized technology tools to track inventory, streamline ordering processes, and optimize staffing levels and increased the total monthly revenue by about 17%.